He didn't identify himself, wearing no name tag, no hello, nothing. After a couple minutes a young guy came from behind me and asked if I needed check in. Areas of disappointment: Arrived at 4:30 to check in with no one at the front desk. Breakfast was good better than other Hampton Inn's I've recently stayed at. Mattress, bedding and pillows were of good quality, comfy. The good stuff first: Room (not bathroom) was functional and clean. I totally understand the challenges and changes the pandemic brought to hotels and have a great deal of respect for the hospitality industry as a whole. Additionally due to my industry/company I've been required to travel during the entire COVID nightmare. I'm middle aged and not high maintenance. I spend 100 nights per year in just Hilton brands alone. There ae many other hotels near the airport and I’m thinking most any of them have to be better than this.… A friend flying in said it took 45 minutes for the shuttle driver to pick her up at the airport (which you can see from the hotel parking lot). If there was yogurt somewhere, I couldn’t find it. Breakfast was barely acceptable-overcooked meat patties, strange folded over egg ‘omelets,’ dry cereal. Both beds had rather broken-down mattresses and the pillows had seen better days. Bathroom tile old and crumbling near walls and tub. Carpet in the room had several large stains. Upon opening the door to my room, however, the small of strong cleaning fluid and, possibly, insecticide was strong. Hallway on 2nd floor seemed to be fine-carpet in reasonable repair. Elevators are creaky and look more like service elevators than guest elevators. The hotel does not appear to have been renovated in quite some time.

The only positive is the friendly welcome by the desk staff. I generally like to stay at Hampton Inn’s because they are reliably clean, quiet and comfortable.

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